Terms and Conditions Kiss Game —
Complete User Guide

1 Acceptance of Terms

Welcome to kiss game, an online betting and casino platform operating to meet the entertainment needs of Malaysian players. These Terms and Conditions ("Agreement") govern all aspects of your use of the website, mobile app, and all services offered by kiss game.

By accessing or using any part of the Kiss Game platform — whether through the official website or mobile app — you automatically agree to be bound by this Agreement together with Privacy Policy and Responsible Gambling Policy ours, which forms part of these overall terms.

If you disagree with any part of these terms, please stop using the kiss game platform immediately. Continued use after any amendment to the terms is published will be considered acceptance of the updated terms.

2 User Eligibility

To use kiss game services, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration and throughout the period of use of the platform.
• Must be legally competent to enter into a binding agreement.
• Not be subject to any gambling prohibition imposed by a court, authority, or financial institution.
• Not register on behalf of another person or business entity without written authorization from kiss game.
• Not have had any account previously closed or suspended by kiss game due to a prior policy violation.

3 Registration & Account Management

3.1 One Account Per User

Each individual is only permitted to hold one active account at kiss game at any one time. Owning more than one account — whether using a different name, email address, phone number, IP address, device, or identity information — is strictly prohibited and considered fraudulent.

3.2 Accuracy of Information

During registration, you are required to provide accurate, complete, and up-to-date personal information. Required details include your full name, date of birth, active mobile number, and a valid email address. kiss game reserves the right to request identity verification documents at any time to ensure the accuracy of the information provided.

3.3 Password Security

You are solely responsible for maintaining the confidentiality of your password and account login details. Kiss Game will not be liable for any losses arising from the sharing or disclosure of your password. If you suspect unauthorised access to your account, please contact the Kiss Game support team immediately.

3.4 KYC Verification Process

Kiss Game implements a rigorous Know Your Customer (KYC) process to comply with regulatory requirements. Users may be asked to submit verification documents such as a national ID, passport, or supporting financial documents. Failure to complete KYC verification within the specified timeframe may result in restrictions on account functionality.

4 Deposit & Payment

Kiss Game accepts a variety of popular payment methods in Malaysia, including DuitNow QR, online bank transfer (FPX), e-wallets such as Touch 'n Go eWallet and GrabPay, and other payment methods listed on the platform's deposit page.

• All deposits must be made using a payment method registered under the verified user's name only.
• Kiss Game does not accept deposits from third parties, including family members, friends, or any other individuals.
• The minimum deposit amount is RM10 and the maximum limit is subject to the daily limit set according to the selected payment method.
• All deposits are processed in Malaysian Ringgit (MYR) and credited to the account within the stipulated timeframe depending on the payment method.
• Kiss Game reserves the right to reject any deposit suspected of originating from illegal or suspicious sources.

5 Fund Withdrawal

5.1 Basic Withdrawal Requirements

Withdrawals from your kiss game account are subject to the following conditions:

• The user account must have completed the full KYC verification process.
• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as the kiss game account holder.
• The minimum withdrawal amount is RM30 per application.
• The maximum daily withdrawal limit for standard accounts is RM30,000 and up to RM100,000 for VIP members.

5.2 Processing Time

Kiss Game is committed to processing withdrawals as quickly as possible. DuitNow QR is processed instantly, e-wallets within 5 to 20 minutes, and bank transfers are typically completed within 15 to 30 minutes. Over 98% of all withdrawal requests at Kiss Game are processed in under 30 minutes, around the clock, including weekends and public holidays.

5.3 Bonus Withdrawal

Bonus funds may only be withdrawn after the wagering requirements (rollover) specified for that bonus have been fully met. Withdrawal requests submitted before the rollover requirements are fulfilled will result in bonus cancellation, and only the original deposit balance will be eligible for withdrawal.

6 Bonus & Promotions

Kiss Game offers a wide range of bonuses and promotions for new and existing members, including welcome bonuses, reload bonuses, weekly cashback, exclusive VIP offers, and festive promotions. All bonuses are subject to the following specific terms:

• Every bonus has wagering requirements (rollover) that must be met before a withdrawal is permitted. Rollover rates vary by bonus type.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion terms.
• Kiss Game reserves the right to void any bonus if a player is suspected of deliberately using low-risk betting strategies to fulfil rollover requirements.
• Promotional offers cannot be combined unless explicitly stated in the promotion's terms.
• Kiss Game reserves the right to modify, withdraw, or terminate any promotion at any time without prior notice.
• Errors or misunderstandings do not entitle users to claim any bonus or benefit that was not intended.

7 Game Rules

All games available at kiss game — including Live Casino, Slots, Sports Betting, bingo, and other games — have their own rules and return-to-player (RTP) percentages. Users are responsible for understanding the rules of each game before playing.

• All games use Random Number Generator (RNG) that have been independently audited by an internationally accredited body to ensure full fairness and randomness.
• Game results generated by the system are final and may not be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, kiss game reserves the right to void the affected round and return the wager to the user.
• Sports Betting is subject to additional rules including bet settlement rules, event cancellations, and disputed results.
• Kiss Game reserves the right to remove any game from the platform or alter game conditions at any time.

8 Prohibited User Conduct

To ensure a safe and fair experience for all players, kiss game strictly prohibits the following conduct:

1. Use of automation software, bots, scripts, or any technology that enables gameplay without human intervention.
2. Collusion between players in poker or other multiplayer games to gain an unfair advantage.
3. Exploiting technical errors, software bugs, or system inconsistencies to obtain illegitimate wins.
4. Money laundering through the platform — all suspicious transactions will be reported to the relevant authorities.
5. Any attempt to hack, disrupt, or compromise the technical infrastructure of kiss game.
6. Using another person's information to register an account or carry out transactions.
7. Any form of extortion, threats, or abusive behavior toward staff or other users.

9 Privacy & Data Protection

Kiss Game takes the protection of users' personal data seriously in accordance with Malaysia's Personal Data Protection Act (PDPA). All personal information collected during registration and platform use is used solely for account management, transaction processing, legal compliance, and service-related communications.

Kiss Game does not sell, rent, or share users' personal information with third parties for marketing purposes without user consent. For more information on how we handle your data, please refer to Privacy Policy our complete.

All data transmitted between your device and kiss game servers is protected using 256-bit SSL encryption. User passwords are stored in encrypted form and cannot be accessed by any kiss game staff.

10 Account Closure & Suspension

10.1 Closure by User

Users may close their account at any time by contacting the kiss game support team. Prior to closure, all eligible fund balances will be returned via the original payment method, subject to any rollover requirements being met.

10.2 Suspension by Kiss Game

Kiss Game reserves the right to suspend or close any account with or without prior notice under the following circumstances:

• Violation of any rule under these Terms and Conditions.
• Activities suspected of fraud, money laundering, or platform abuse.
• False or inaccurate registration information.
• Requests from relevant legal or regulatory authorities.
• Users who have self-identified as high-risk gamblers and have applied for self-exclusion.

11 Responsible Gambling

Kiss Game is committed to responsible gambling and provides a range of tools to help players manage their gambling activity. We encourage all players to set appropriate limits and play within their financial means.

Responsible gambling tools available at Kiss Game include daily and monthly deposit limits, loss limits, session time manager, temporary cooling-off periods, and full self-exclusion options. Players may also contact our support team for further assistance and guidance.

For complete information on responsible gambling and how to get help, please visit the Responsible Gaming ours.

12 Disclaimer & Limitation of Liability

The kiss game platform is provided "as is" without any express or implied warranties. kiss game does not guarantee that the platform will operate without interruption, errors, or technical failures at all times. However, we are committed to restoring any disruptions as quickly as possible.

Kiss Game's liability to users under any circumstance shall not exceed the net deposit amount made by the user in the 12 months preceding the claim. Kiss Game is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.

Users acknowledge that gambling carries the risk of financial loss and that the decision to gamble is entirely a personal responsibility. kiss game is not liable for any financial or personal decisions made by users based on gambling activity on the platform.

13 Terms Amendment & Applicable Law

Kiss Game reserves the right to modify, add, or amend any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform. Users will be notified via in-platform notifications or their registered email.

Continued use of the kiss game platform after amendments are published constitutes acceptance of the updated terms. If you do not agree with the amendments, you should stop using the platform and may request account closure.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with this agreement shall first be resolved through good-faith negotiation between both parties before any further action is taken.